Frequently Asked Questions

Do I have to use a cloud based system? Can I get the same thing in paper?

We understand that not every business wants a digital cloud solution so we have the same system available in a paper based folder. The best part is that if you want to upgrade in the future it’s easy to do.

What do I have to do when I sign up?

You will receive full instructions after you join KISSHR but basically you need to send us your details and information, theres a simple form for this. Once we have your new system up and running you need to read through the system and make sure you are happy with it. Then we start the training, we will keep training you and your staff until everyone is 100% happy with the system. Remember there is no such thing as one size fits all so everyone’s experience will be a little different depending on your needs.

What if legislation changes halfway through my contract?

Part of what KISSHR offers is this exact service, if the government in it’s infinite wisdom changes some WHS or HR legislation that effects the KISSHR platform or your documentation we will change it and let you know what was done. It’s one less thing for you to worry about in business. We keep an eye on these things for you.

What if I employ more people?

That’s great, if you add a couple of people to your business there is no change to the costs, just let us know and we will set them up and do some training. If you go from 5 employees to 20 then we will need to review your systems regardless so please call us and we can make sure everything is in place. We may need to review the costs in this situation it will depend on the circumstances.

What if I need help fast or I have an incident?

Call us on 1800 544 690 and we can help. If you have an emergency we will never turn you away, we will always offer support and advice. That is why we are here.

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